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FAQs

Things we get asked a lot!!

  • Can I purchase CBD Oil online, is it legal?

    No, CBD Oil is currently illegal to buy online without a prescription. There has been a recent schedule change to down grade CBD to a Schedule 3, meaning it can be bought over the counter at pharmacies in the near future once products are tested and registered with the TGA. This could take up to 12 months and may not be available to buy at pharmacies until 2022.

  • How do I buy CBD Oil?

    Your doctor or some specialists can now apply for prescriptions to the TGA on your behalf through special access scheme's available to patients in need. There are also Cannabis Clinics in each state that also assist in making the process easier. Learn more in detail here >>

  • How do I buy Medical Cannabis?

    Your doctor or some specialists can now apply for prescriptions to the TGA on your behalf through special access scheme's available to patients in need. There are also Cannabis Clinics in each state that also assist in making the process easier. Learn more in detail here >>

  • Hemp Seed Oil vs CBD Oil

    Hemp seed oil is a nutritional oil extracted from the seeds of the hemp plant and can be eaten for its anti-inflammatory health benefits, where as CBD Oil is extracted from the flower of the hemp plant and used for its therapeutic health benefits like anxiety and pain relief. They are both from the same genus of plant and neither contain more that 0.3 % THC and do not have any psychoactive effects. See this article for more details >>

  • What are terpenes?

    Terpenes are aromatic compounds that are found in many plants, and are heavily associated with the cannabis plant, as cannabis is very terpene rich. They are also responsible for some of the benefits that cannabis produces. Read More Here >>

  • Do you ship all vendor products?

    No, each brand ships directly to you on behalf Hemp Factory. We offer a flat rate shipping cost regardless of how many vendor products you purchase.

  • Do you have a physical store?

    No, we are only operating online, but if you ever want to chat don't hesitate to call :)

  • What is the Endocannabinoid system?

    The medical term “Endo” meaning within, inside, and internal. Cannabinoid refers to the compounds found within the cannabis plant but are also found endogenous in the human body. Put these two together “endocannabinoid” is an advanced cell-signalling network found in the human body and most other species on the planet including mammals, birds, reptiles, fish and even invertebrates. Only recently re-discovered in human literature in the early 1990’s the endocannabinoid system (ECS) plays a major role in many metabolic functions in the body. CB1 & CB2 Receptors in the ECS interact with cannabis and terpenes in the body when ingested. Read more >>